FAQS

WHAT IS YOUR RETURN POLICY?

Dress rentals need to be returned to me the following Monday that you needed the dress rental. This is for me to have time to take the dress to be dry cleaned and ready for the next renter. If dresses are not returned on time you will incur a late fee charge.

POSTAL DRESSES?

All dresses can be posted NZ wide and will come with a return courier bag for you to post back to me. They need to be returned the following day after wearing the dress. They will all be dry cleaned. Any damage or stains that can not be removed after dry cleaning will be your responsibility to pay back the damage of the item and will be charged.

WHAT ARE THE PAYMENT OPTIONS?

Online payments, Cash on pick up,
Afterpay and Laybuy available at checkout

CREDITS AND REFUNDS

I need 7 days notice before the rental date for a credit or refund. Anything after will not be issued. Let me know as soon as you do if you no longer require your rental dress

PACKAGING

Our packaging is made from compost materials which is great for the planet. Please put these in the green bin. Our leopard print packaging bags also donate to a wildlife centre to help the endangered leopard so every time you rent you can know you are giving back in one small way!

LOCATION

All try ons need to be booked ahead. Through the website.

922 Colombo Street, Christchurch